Administrative Process Automation (RPA) for Grupo del Pilar

About Grupo del Pilar

Grupo del Pilar is a leading company in the distribution and logistics sector, focused on efficiency and continuous improvement. Its operations include data loading and management both in the ERP systems of its clients and in its own system, which resulted in a significant increase in administrative tasks.

Challenge

Grupo del Pilar, also known as Conurbano Distribuciones, experienced rapid growth in just six months, tripling its workload. The company needed to address the duplication of administrative tasks, as clients granted them access to their internal ERPs for data entry, while the same data also had to be entered into Grupo del Pilar’s own ERP—doubling the effort.
Additionally, they required a solution to automate the delivery of reports to their various client companies via FTP.

Solution

Ataway partnered with Grupo del Pilar to implement an automation solution using Robotic Process Automation (RPA). The solution included:

Administrative Task Automation:
Implementation of bots to automate data entry into both the clients’ ERPs and Grupo del Pilar’s ERP, eliminating duplicate work.

Automated Document Generation and Delivery:
Development of a bot to automatically generate and send documents containing business-critical information to client companies using FTP transmission.

Results & Benefits

• Reduced Duplicate Tasks: Automation eliminated the duplication of administrative work, freeing time and resources for higher-value activities.

• Improved Efficiency: RPA implementation resulted in more efficient and accurate data management, reducing human error.

• Increased Productivity: Employees were able to focus on strategic tasks, boosting overall company productivity.

• Automated Document Delivery: The document delivery bot ensured timely and accurate transmission of critical information to client companies, avoiding penalties and generating both time and cost savings for Grupo del Pilar.

Conclusion

Through its collaboration with Ataway and the implementation of RPA solutions, Grupo del Pilar has achieved significant optimization of its administrative processes. Automation not only addressed immediate challenges but also established a solid foundation for future improvements and long-term growth. This initial phase clearly demonstrates the positive impact of RPA technology on efficiency and productivity.